Frequently Asked Questions

Where are your products shipped from?

All of our products are sourced and shipped directly from Europe to ensure premium quality and authenticity.

Do you deliver across Lebanon?

Yes! We deliver to all areas in Lebanon.

How long does delivery take?

Orders are usually delivered within 1-3 business days, depending on your location. Orders in beirut are delivered on same day or next day.

Are your products authentic?

Absolutely. All products are 100% authentic, imported directly from trusted European suppliers.

Do you have low-calorie and sugar-free options?

Yes! We specialize in low-calorie sauces, shirataki pasta and rice, and sugar-free alternatives to support your healthy lifestyle.

How can I place an order?

You can easily order through our website or social media pages. Just add your favorite products to the cart, confirm your details, and we’ll handle the rest.

What payment methods do you accept?

We accept cash on delivery across Lebanon.

Can I return or exchange a product?

For hygiene and safety reasons, food products cannot be returned once opened. If you receive a wrong or damaged item, please contact us within 24 hours, and we’ll make it right.

Are these products safe for weight loss or fitness diets?

Yes! Our products are specially chosen to help you enjoy delicious meals while staying on track with your health and fitness goals.

Are your products pregnancy safe?

Our products are made with safe, high-quality ingredients. However, since every pregnancy is different, we always recommend consulting with your doctor or healthcare professional before making any dietary changes.

⁠How to cook shirataki rice or noodles?

Their method of cooking is very easy. Simply rinse well then Stir-fry or add them to your favorite sauce, soup, or dish.

How can I contact you if I have more questions?

You can reach us anytime through WhatsApp, Instagram, or our contact page.